Tuft And Needle vs. Purple Mattress Comparison: Which Is Best? Update 06/2022

There are a number of well-known online mattress retailers, including as Tuft & Needle and Purple. Pillows, sheets, blankets, and bed frames are also available from both brands in addition to mattresses.

This company’s mattress collection includes two all-foam variants and a hybrid model. Polyfoam is used in the construction of both the Original and Mint Mattresses. There are two layers in the Original Mattress, whereas three are used in the Mint Mattress. Foam and coils are used in the Hybrid Mattress’s two layers.

The Purple Grid comfort layer is Purple’s best-known feature. An elastic polymer grid is used to form this layer. To accommodate a sleeper’s unique shape, the walls of the grid can be bent, but they swiftly spring back into place when the weight is removed. This material is used in the comfort layers of Purple’s four models. Purple’s top-of-the-line mattress is made entirely of memory foam. When using the Purple Hybrid, Purple Hybrid Premier 3″, or Purple Hybrid Premier 4, you’re using the Purple Grid in combination with coil support cores.

Purple and Tuft & Needle both provide medium and medium-firm mattresses that fall within a firmness rating of 5 and 6 on a 10-point scale. This mattress is in the middle of the range of firmness that most people enjoy.

Tuft & Needle and Purple will be compared here in terms of many criteria that may impact your purchase decision, such as sizing and construction.

Tuft & Needle vs Purple: Which is Better for You?

And now for the big one. There are a few things to keep in mind while picking which of these fantastic mattresses to purchase, such as your weight, height, and preferred sleeping position. If you have a tendency to overheat at night or sleep with a partner, there are things to keep in mind.

Who Should Buy Tuft & Needle

  • The Tuft & Needle mattress is a fantastic choice for back and stomach sleepers because it is slightly firmer.
  • The Tuft & Needle is a good option if you’re on a tight budget. An excellent mattress at a reasonable price. This mattress isn’t cheap, but it’s still a good value for the money.
  • Tuft & Needle is a simple mattress with a more conventional feel, so if you’re looking for a more traditional mattress, this is the one for you.
  • The Tuft & Needle and Purple mattresses did not do exceptionally well in our motion isolation test, although the Purple did demonstrate more motion transfer. Due to the reduced likelihood of each other’s motions being felt across the bed, couples might prefer Tuft & Needle.

Who Should Buy Purple

  • Do you prefer a mattress that is extremely springy? Do you sleep with a lot of movement? If this is the case, then the Purple bed might be calling out to you.
  • Hot sleepers, take notice! Air will be able to flow through the mattress thanks to the patented grid, keeping you comfortable all night long.
  • When it comes to a mattress that will make you feel as if you’re floating on top of it, look no further than the Purple.

Tuft & Needle vs Purple: Similarities and Differences

Both of these mattresses are made of memory foam, yet they are vastly different. The Tuft & Needle mattress is firmer than the Purple mattress, which is softer. To top it all off, the Purple gives you the sense of floating in mid-air. On to the important points of similarity and distinction.

Main Similarities

  • Mattresses that come in a package are the same. Bed-in-a-boxes are a convenient method to get a new mattress delivered right to your door. These two mattress companies both provide free trial periods, so if you don’t like the mattress for any reason you can just return the product and get a refund without having to pay anything.
  • Each demonstrates a different type of material. Tuft & Needle and Purple use patented materials to set themselves apart from the rest of the mattress business and deliver a totally unique sleeping experience, even though the comfort layers of each mattress are extremely different.
  • Both are concerned with alleviating stress. After a good night’s sleep, say goodbye to sore hips and limbs. Our bodies are supported and caressed in all the right places thanks to the meticulous construction of each mattress.

Main Differences 

  • The Purple grid sets this mattress apart from the majority of the competition. The hyperelastic polymer utilized in the grid makes the sleeper feel as if they’re floating on the surface of the mattress, which is quite comfortable.
  • The price difference between these two mattresses is substantial. Compared to the Tuft & Needle, the Purple is a hefty financial outlay.
  • Although both of these beds offer cooling elements, the Purple mattress is going to sleep cooler than Tuft & Needle.

Sizing Options

There is a correlation between a mattress’s dimensions and its performance.

The height of a mattress has a significant impact on both its comfort and performance. For those who are heavier, higher-profile mattresses may offer better support. As a bonus, they may help those who have difficulty getting out of bed in the morning. A deeper sheet may be required for models with a lot of public exposure.

The amount of useable surface area a mattress provides is directly proportional to its size, both in terms of whether it can be placed on a foundation and how much it weighs. A mattress that is the correct size for your foundation might help prevent it from shifting. Larger mattresses are popular among couples because they provide each partner more room to move around as they sleep.

Tuft & Needle

T&N Original Mattress

  • Height: 10″
  • Size Options: Twin, Twin XL, Full, Queen, King, California King

Mint Mattress

  • Height: 12″
  • Size Options: Twin, Twin XL, Full, Queen, King, California King

Tuft & Needle Hybrid

  • Height: 12″
  • Size Options: Twin, Twin XL, Full, Queen, King, California King

Purple

Purple Mattress

  • Height: 9.5″
  • Size Options: Twin, Twin XL, Full, Queen, King, Split King, California King

Purple Hybrid

  • Height: 11″
  • Size Options: Twin XL, Full, Queen, King, Split King, California King

Purple Hybrid Premier

  • Height: 12″, 13″
  • Size Options: Twin XL, Full, Queen, King, Split King, California King

Purple Kid Mattress

  • Height: 7″
  • Size Options: Twin

Construction and Materials Comparison

Quality and performance of a mattress can be influenced by the mattress’s materials. Let’s take a look at some of the most typical mattress components.

Memory foam conforms to a sleeper’s body in response to heat and weight. High-density memory foam is more durable, but it is also more likely to retain heat, making it less breathable. Memory foam mattresses are notorious for retaining heat, but many of today’s models come equipped with mechanisms that help keep the mattress from overheating while you sleep on it. Changing positions during the night may be more difficult because memory foam takes longer to return to its original shape when pressure is released.

The usage of polyfoam is common in both the cushioning and support layers of clothing. Unlike memory foam, this substance doesn’t cradle a sleeper’s body so tightly. More often than not, high-density polyfoam is more resilient.

When it comes to mattresses, natural latex is frequently cited as one of the most long-lasting materials available. When compared to polyfoam or memory foam, it has a more springy feel. While it conforms to the body, it distributes the weight over a larger surface area, giving the impression of sleeping “on” rather than “in” the bed.

Coils are a mattress material that has been around for a long time and is still popular. The quality has a significant impact on durability, yet a well-made coil layer can last for years. However, motion transfer and noise may be exacerbated by the use of coils in the mattress’s top layer, and this may create sleep difficulties.

Tuft & Needle

Tuft & Needle Original

All foam is used in the Tuft and Needle, which has two layers.

T&N Adaptive foam is used in the comfort layer, which is 3 inches thick. Engineered for pressure relief yet springing back more quickly than memory foam, this polyfoam is the best of the two worlds. Graphite and gel are injected into this open-cell foam to draw heat away from the sleeper’s body and allow it to disperse.

Polyfoam, a 7-inch layer, provides as a support layer for the mattress.

In order to protect the mattress, the cover is made of a micro polyamide and polyester combination. Allows cold air to circulate through the mattress while keeping the cover pleasant to the touch.

Tuft & Needle Mint

Many parallels may be found between the Original and the Mint, which is an all-foam model. T&N Adaptive foam laced with graphite and gel is used in the Mint’s 3-inch comfort layer, much like in the Original. The Mint additionally features a 7-inch polyfoam support layer and a micro polyamide and polyester cover. Protectors against microorganisms and hazardous bacteria are embedded in this cover, ensuring that the mattress will last for a longer period of time.

A 2-inch thick layer of T&N Adaptive foam infused with graphite and gel is the most noticeable change between the two variants. In order to keep the sleeper from sinking into the core, this layer serves as a transition layer.

Tuft & Needle Hybrid

Multi-layers of foam and coils are combined in the Hybrid design.

One-inch-thick carbon fiber and graphite-infused foam makes up the pillow top. This gives the surface a velvety texture while also cooling it down.

T&N Adaptive foam is used in the comfort layer, which is 2 inches thick. Materials like this one are designed for comfort and quick recovery after being worn. In order to remove heat, graphite and gel are incorporated into the fabric.

There are two levels of transition in the Hybrid. 1-inch microcoils are used as the last layer on the surface. In addition to providing more bounce and cradling, microcoils also allow for cooling airflow. T&N Adaptive foam is then sandwiched between the two coil layers.

Six inches of pocketed coils make up the support core. In addition to adding springiness to the mattress, these coils may move independently, reducing the amount of movement a partner’s movements cause a sleeper to experience. It has strengthened edges and a breathable coil layer. Finally, the bed’s foundation is a layer of 1-inch foam.

Purple

The Purple Mattress

There are three layers of foam in the Purple mattress.

Purple’s patented grid is used in the 2 inches of comfort layer. The polymer used to make this grid is extremely pliable. When weight is applied to the grid walls, the walls buckle, but swiftly return to their original shape when the weight is removed. Contouring and pressure relief are provided by this material, which also allows for significant ventilation.

The softer comfort layer is separated from the firm core by a 3.5-inch-thick transition layer of 1.8 PCF polyfoam. To keep the mattress’ surface stable, the support layer has four inches of 2-PCF polyfoam.

Viscose, polyester, and lycra make up the mattress cover. The Purple Grid may be accommodated thanks to the fabric’s flexibility and suppleness.

Purple Hybrid

With the Purple Hybrid Mattress, you get the best of both worlds: a pocketed coil core and the Purple Grid. The Purple Hybrid contains a 2-inch layer of Purple Grid, which is responsive, breathable, and conforming, just like the Purple Mattress. Same viscose, polyester, and lycra cover for the Hybrid..

In order to keep sleepers from sinking too far into the Purple Hybrid mattress, a 1-inch transition layer of 2 PCF polyfoam is used.

7.5-inch thick pocketed coils add bounce, edge support, and breathability to the mattress’s surface. The coils are encased in a pocket, reducing motion transfer, so sleepers may not realize if their spouse shifts their position. Finally, a thin transition foam layer is used to create an even surface for the coil layer.

Purple Hybrid Premier 3”

With the same stretchy cover, 1-inch transition layer, and 7.5-inch-pocketed coil layer as the Purple Hybrid, the Purple Hybrid Premier 3″ has a very similar construction. It has similar bounce, breathability, and edge support to the Purple Hybrid because of these characteristics.

The comfort layer on the Purple Hybrid Premier is an inch longer than on the standard model. The Purple Grid’s 3-inch-thick layer provides additional cushioning.

Purple Hybrid Premier 4”

With a soft, flexible cover, one-inch transition layer, and 7.5-inch pocketed coils, the Purple Hybrid Premier 4″ is similar to the Purple Hybrid and the Purple Hybrid Premier 3″ in terms of construction.

The Purple Hybrid Premier 4″‘s 4-inch thick comfort layer is what sets it distinct. The Purple Grid system is the same for this model as it is for the other Purple models. In addition to being softer than Purple’s other alternatives, the Purple Hybrid Premier 4″ is more conforming.

Average Customer Ratings

It is possible to see how a mattress functions for different people by reading customer feedback about the product. There’s more confidence in a mattress if it has many positive evaluations.

Customers can obtain more value from reviews if they are aware of what to search for. A mattress’s overall rating can suggest whether or not its owners are content, but it does not provide much information about its specific performance.

Mattress preferences vary widely among people. It is possible that potential customers may prefer to read the written language rather than relying on numerical evaluations in order to gain a more detailed understanding of the product. These reviews may focus on certain aspects of a mattress’s comfort, such as temperature neutrality, bounce, support, and motion isolation, which all affect how a mattress feels to an individual.

Tuft & Needle

[table]
Model Average Rating
T&N Original Mattress 4.6/5
T&N Mint Mattress 4.6/5
T&N Hybrid 4.6/5
[/table]

Purple

[table]
Model Average Rating
Purple Mattress 4.3/5
Purple Hybrid 4.4/5
Purple Hybrid Premier 4.4/5
[/table]

In-Depth Ratings

A person’s level of comfort with a mattress can be affected by a variety of things. In the process of shopping for a mattress, these considerations might help you determine whether or not the mattress is right for you. The following are the most critical aspects to consider while shopping for a mattress, regardless of how significant one issue is to the buyer.

  • Durability: The materials and construction of a mattress have an impact on how long it lasts. Mattresses that are more durable tend to last longer and are less likely to sag. Choosing a long-lasting mattress may save you money in the long run. Despite the higher cost of a long-lasting mattress, it could save you money in the long term. For those who weigh more than 230 pounds, having a long-lasting mattress may be more crucial than for others who don’t.
  • Motion Isolation: Vibrations from a person’s movement spread across the bed’s surface, causing motion isolation. If you sleep alone, this might not be a big deal. In contrast, persons who sleep with a partner may be awoken if the mattress does not adequately isolate motion.
  • Sex: Sex may benefit from a mattress’s bounce and/or traction. In hybrid, innerspring, and latex mattresses, bounce is most common. The increased edge support of hybrid and innerspring types may make it easier for couples to use the entire bed surface. Models made of memory or polyfoam tend to have less bounce but more traction.
  • Temperature Neutrality: Depending on the type of mattress, heat might be trapped or dissipated. People who sleep overheated may prefer a type that is specifically designed to keep them cool at night. Latex, innerspring, and hybrid mattresses tend to sleep cooler because of their design and construction. Memory foam and polyfoam mattresses tend to retain more heat than others. Many versions, on the other hand, come equipped with technologies that help drain away heat and improve airflow.
  • Pressure Relief: Because of their weight and width, some portions of the body exert greater stress on a mattress than others. Pressure points can form when the hips and shoulders of a sleeper exert greater force on a mattress than the rest of the body. In an effort to alleviate these pressure points, many mattress models are designed to conform to a sleeper’s body to distribute their weight more evenly. Individuals with aches and pains may benefit the most from a model with significant pressure relief.
  • Off-gassing: The term “off-gassing” refers to the “new mattress scent” that many mattresses release when they are initially unboxed. Mattresses that are compressed and wrapped in plastic for shipping are more likely to have scents because they don’t have time to air out in a warehouse.
  • Ease of Movement: A mattress that retains the impression of a sleeper’s body and does not return to its natural shape as fast may be more difficult to move around on. Memory foam mattresses tend to be more prone to this issue because they typically don’t return to their original shape as soon as other materials. People with mobility limitations or those who like to shift positions frequently at night may find it difficult to sleep on a mattress that is tough to move around on.
  • Edge Support: You may feel the materials compressing as you approach the mattress’s perimeter if the edges are not strengthened. As a result, some people may find it difficult to sit or sleep on the edge of their beds because they feel unstable. Strong edge support can increase the usable mattress surface for couples. For those who have difficulty getting into or out of bed because of mobility limitations, a firm edge may be preferable.

Tuft & Needle

[table]
T&N Original Mattress T&N Mint Mattress T&N Hybrid
Firmness Medium Firm (6) Medium Firm (6) Medium (5)
Durability 3/5 4/5 3/5
Motion Isolation 3/5 4/5 3/5
Sex 3/5 3/5 4/5
Sleeps Cool 3/5 4/5 4/5
Pressure Relief 4/5 4/5 3/5
Off-Gassing 3/5 3/5 4/5
Ease of Movement 4/5 3/5 4/5
Edge Support 2/5 3/5 4/5
[/table]

Purple

[table]
Purple Mattress Purple Hybrid Purple Hybrid Premier
Firmness Medium Firm (6) Medium Firm (6) Medium (5), Medium Firm (6)
Durability 3/5 3/5 4/5
Motion Isolation 4/5 4/5 4/5
Sex 4/5 4/5 4/5
Sleeps Cool 5/5 5/5 5/5
Pressure Relief 4/5 3/5 4/5
Off-Gassing 3/5 4/5 3/5
Ease of Movement 3/5 5/5 4/5
Edge Support 3/5 4/5 3/5
[/table]

In-Depth Pricing

There are a number of elements that affect the cost of a mattress, including its kind, materials used, and its size.

The materials used in a mattress are often determined by the type of mattress. The cost of a mattress is often higher if it is made of more expensive materials. For example, all-foam mattresses tend to be less expensive than those made of natural latex. Advanced mattress materials, including memory foam, can be more expensive than coil-based mattress models.

Additionally, the cost of a mattress is affected by its dimensions and thickness. More materials are needed to manufacture larger, thicker mattresses. This increases the cost of production, which is reflected in the retail price.

Tuft & Needle

[table]
T&N Original Mattress T&N Mint Mattress T&N Hybrid
Twin $645 $745 $995
Twin XL $695 $845 $1,095
Full $795 $995 $1,395
Queen $895 $1,195 $1,695
King $1,095 $1,395 $1,895
California King $1,095 $1,395 $1,895
Split King
[/table]

Purple

[table]
Purple Mattress Purple Hybrid Purple Hybrid Premier
Twin $599 N/A N/A
Twin XL $849 $1,499 $2,099 or $2,599
Full $1,049 $1,699 $2,299 or $2,799
Queen $1,199 $1,799 $2,399 or $3,099
King $1,499 $2,199 $2,999 or $3,699
California King $1,499 $2,199 $2,999 or $3,699
Split King $1,698 $2,998 $4,198 or $5,198
[/table]

If you’re on a tight budget, Tuft & Needle mattresses may be an option. Customers on a tight budget may find them an appealing option.

The reason for the price discrepancy between these mattresses is likely due to the materials and structure employed. In the mattress market, only Purple’s proprietary Purple Grid can be found, and this may account for some of Purple’s higher prices. A hybrid design is used in the majority of Purple mattresses. A hybrid model is more expensive than a foam-only model.

A solid deal can be found in both Tuft and Needle and Purple mattresses despite their differing price points.

Trials, Warranty and Delivery

Shipping

Tuft & Needle

Orders for Tuft & Needle mattresses usually take 3-7 business days to arrive. FedEx Ground delivers them in a compacted state. Standard delivery in the 48 contiguous states is free for Tuft & Needle mattresses. The Original and the Mint can be shipped the same day to Dallas, Los Angeles, New York City, Phoenix, Portland, San Francisco, and Seattle for an additional cost. For an extra cost, XPO Logistics offers white glove delivery services. Delivery times are subject to change based on inventory.

Purple

It usually takes 1-2 weeks for the Purple and Purple Hybrid to be delivered to customers. The Purple Hybrid Premier models typically ship within 2-3 weeks of being ordered. Mattresses from Purple are free to ship inside the contiguous United States, although the method of delivery differs between models. FedEx compresses the Purple and the Purple Hybrid for shipping. The Purple Hybrid can be delivered and set up at your home for an extra fee. Free in-home delivery is included with both Purple Hybrid Premiere versions.

Returns

Tuft & Needle

A 100-night trial period is offered by Tuft & Needle mattresses. Mattresses can be returned during this time for a full refund of the original purchase price. Contact Tuft & Needle if you need to return a mattress. Tuft & Needle will arrange for a third-party pickup of the customer’s old mattress or the customer can donate it. A copy of the contribution receipt is required if the mattress is being given away as a gift.

Purple

There is a 100-night trial period available for all Purple mattress models. Adjustment time is required for this trial. Mattresses can be returned for a full refund between 21 and 100 nights if they are found to be defective. Customers contact Purple to begin the process of returning a mattress, and the firm arranges for the mattress to be picked up.

Warranties

When a manufacturer provides a warranty, they promise to protect buyers from specific problems. Indents and foam cracks are the most common issues covered by mattress warranties. Mattress cover faults may also be covered under some warranties.

What is covered, what is not covered, and what are your duties as a mattress owner should be taken into consideration while looking at a mattress guarantee. It’s crucial to note your obligations before the mattress comes in your home because warranties can be canceled if the owner does not follow rules. To ensure that the warranty is honored, it is often required that customers keep their receipts and the mattress tags connected to the mattress.

Tuft & Needle

A 10-year limited guarantee from Tuft & Needle covers indentations larger than.75 inches, problems that lead to foam cracking or splitting, and issues in the cover of the mattress. When purchased from an authorized seller, the warranty is only valid for the original purchaser. Use of a shoddy foundation is not covered by the manufacturer’s guarantee. If you have any questions, please feel free to contact us.

Purple

Limited warranty covers indents more than 1 inch, foam cracking and foam splitting for ten years. For a duration of two years, the mattress cover is also covered by the warranty. The original mattress owner who purchased the mattress from an authorized seller is covered by this warranty. Abuse and misuse are not covered by the warranty. To be eligible, the mattress must be used on a suitable foundation. If you have any questions, please feel free to contact us.

Tuft & Needle and Purple Mattress Feel Comparison

It was important for me to spend some time on each mattress to see how my body felt and to see if there were any noticeable differences between the beds. In order to provide a basic notion of what you might expect to feel when you put your head down on the mattress, below are my impressions.

Tuft & Needle

There is a medium firmness to the Tuft & Needle mattress On the firmness scale, I’d give it a 7 out of 10, with 10 being the most firm. Generally speaking, the mattress allows for some sinkage while yet offering a solid level of support.

I didn’t really feel much pressure in any particular area while lying on my back, which was a nice combination of support and relief. I was able to alter positions without feeling stifled by the foam’s fast responsiveness.

I noted the firmness of this bed when I rolled over to my side. I was alright on my side, but my shoulders were a little more tense. This is especially critical if you are overweight or have large shoulders.

In order to ensure that I don’t wake up sore, I placed my weight evenly across the mattress while laying on my stomach. If you’re a back and stomach sleeper, the medium firmness level of this bed should provide you with the support you need as you move around, but if you’re a strict stomach sleeper, this bed might not be supportive enough.

Purple

In terms of hardness, the Purple comes in at 6.5 out of 10 on the scale, compared to Tuft & Needle’s 7.5 out of 10. With its grid construction, Purple aims to distribute weight in an equitable manner; as you sleep on the mattress’s grid walls, they decompress around your body, easing pressure without making you feel trapped in the bed.

The bounciness of the comfort layer ensured that I felt like I was floating above the bed rather than tethered to it. I was able to move around with ease because my weight was evenly distributed.

The pressure on my shoulders and hips was relieved as I rolled over to my side. However, if you’re a side sleeper who wants a mattress that’s very soft and velvety, the Purple mattress isn’t for you.

When I switched to my stomach, my weight was evenly distributed and supported. If you’re a combination sleeper like Tuft & Needle, then sleeping on your stomach should be no problem for you. For those who only sleep on their stomachs, you may need something a little firmer.

Comparing Tuft & Needle and Purple Mattress Materials

Ten inches tall, Tuft & Needle is a 10-inch thick, all-foam, bed in a box mattress that delivers a powerful punch with its patented foam, breathable cover, and solid foundation. In terms of height, Purple is another bed-in-a-box mattress that is less than 10 inches in height and contains a proprietary hyperelastic polymer grid.

Let’s take a closer look at the inner workings of these two mattresses to get a better sense of their overall quality and comfort.

Tuft & Needle

Cover – The cover is comprised of a polyester blend that is both thin and breathable. It’s smooth and breathable, so you’ll stay comfortable even when you’re sweating.

Comfort Layer – This is when the confidential information comes into play. Three inches of Tuft & Needle Adaptive foam make up the top layer, which has a medium firmness, good pressure response, and a pleasant bounce. The cooling properties of graphite and gel are integrated into this foam.

Base Layer – HD polyurethane foam, or poly foam, is used in the base of this bed, which is common in most mattresses. It’s really sturdy and provides a good deal of structural support.

This mattress doesn’t have a transition layer like many others, which is an important distinction to keep in mind when shopping for a new mattress. The mattress will be firmer and less expensive as a result of this “no frills” approach. That’s just the beginning.

Purple 

Cover – lycra and viscose make up the cover. It is used in sportswear, and it wicks away sweat to keep you cool.

Comfort Layer – Purple’s famed hyperelastic polymer grid is included into the mattress’ patented comfort layer, which is 2 inches thick and provides a responsive bounce that makes it easy to switch positions. Unlike some memory foam beds which have a hugging and trapping effect on you, the grid actually collapses around you to provide pressure relief. Purple’s utilization of this material sets it apart from other bedding brands on the market.

Transition Layer – Purple, in contrast to Tuft & Needle, has a transition layer. It’s comprised of HD Poly Foam, which gives a good amount of cradling.

Base Layer – A HD Poly Foam foundation layer, like Tuft & Needle (and many other mattresses), is used to support the sleeper and keep the bed in its proper shape.

Tuft & Needle vs Purple: Best Qualities

There are a few things to keep in mind after thoroughly assessing each bed. All in all, both mattresses are excellent pressure-relieving options, and you’ll be free to switch positions throughout the night without difficulty. To learn more, read my in-depth Purple Original Mattress and Tuft & Needle Mattress evaluations.

Tuft & Needle Best Features

  • Those who sleep on their stomachs or backs and require good support for their hips and midsection will like the Tuft & Needle’s firmer feel.
  • The Tuft & Needle’s quick-response foam makes it easy to move about.
  • The Tuft & Needle is also a wonderful option for those who desire high-quality materials but don’t want to fork over a lot of money.

Purple Best Features

  • In the Purple, you’ll have the sensation of floating on top of the mattress as your weight is evenly distributed.
  • Because this mattress is somewhat more gentle on the shoulders and hips, it is ideal for those who sleep on their side.
  • As a result of its unique grid structure and breathable Lycra mattress cover, it will keep you cool and comfortable all night long.

Comparing Tuft & Needle and Purple Customer Service

Customer service is rated on a scale of excellent, good, acceptable, and poor. I gave each of these companies a score based on my interactions with their mattress-related customer service representatives.

Tuft & Needle Sleepopolis Customer Service Rating

Satisfactory

I used the chat option on the Tuft & Needle website to ask a query regarding their mattress. An email response was delivered to my email address within a few hours of my query being filed, according to a pop-up on the chat feature. To my surprise, an email was sent to me within minutes of my inquiry being submitted with links to a few commonly asked questions articles. After a few hours, I received an email with the solution to my exact query.

Purple Sleepopolis Customer Service Rating 

Stellar

Purple’s website has a live chat feature, and I was connected to a person in under 30 seconds. As soon as I posed a query, the representative had an answer for me in less than a minute.

Our Final Take

The Tuft & Needle and the Purple are both excellent mattresses, but if you’re a light or heavy sleeper, you’ll want to take a closer look at each one to choose the one that’s right for you.

We recommend the Tuft & Needle mattress if you sleep in a variety of positions, are tiny or medium-sized, and are looking for a more affordable choice. For back sleepers who have trouble staying cool at night, the Purple could be the ideal option if you don’t mind shelling out a little extra cash for top-notch materials.

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