Saatva vs. Purple Mattress Comparison: Which Is Best? Update 12/2022

Direct-to-consumer mattress makers Saatva and Purple produce a number of popular types. Both businesses make excellent mattresses, but you can narrow down your options by learning more about the differences between the two.

Multiple models are available from each brand. All of Saatva’s innersprings, as well as the Latex Hybrid, are made in the company’s factory in India. In addition to Saatva’s own brand, Loom & Leaf, Solaire, and Zenhaven mattresses are also available.

Among Purple’s mattress offerings are an all-foam mattress, a hybrid mattress, and a premium hybrid mattress.

Soft, medium, medium-firm, hard, and extra-firm Saatva versions are all available (8). Purple’s models tend to fall within the “medium firm” (6-point firmness) category. However, the Purple Hybrid Premier’s 13-inch model is rated around 5, which gives it a medium-sized feel.

In this article, we’ll pit Saatva against Purple. Mattress sizing, construction, performance, customer reviews, and pricing of each brand’s models will be covered in this guide. It is time to summarize each company’s shipping and warranty policies.

Purple Mattress Vs Saatva Overview

Squishy gel grids are one of the most distinctive materials used by Purple. In the Purple Pillow and Purple Hybrid Premiere mattress you’ll find this hyper-elastic gel polymer, which is used in many of their products.

It’s another internet mattress retailer, this time Saatva. The Saatva HD, Loom & Leaf, and Zenhaven are just few of the other mattresses they provide. Plush Soft, Luxury Firm, and Firm are all available in the Saatva collection. The Luxury Firm 11.5″ model will be the sole subject of this mattress comparison.

Who Should Get The Purple Mattress

  • Those who prefer to sleep on their backs.
  • Sleeping beauties with a lot of heat.
  • Side sleepers with a lot of weight.

Who Should Get The Saatva

  • Back pain sufferers who sleep.
  • Sleepers that can be used in both positions.
  • Classic innerspring mattress devotees

Purple Mattress Vs Saatva Mattress Video Comparison

If you’re curious about the differences between Purple and Saatva mattresses, watch the video below.

[youtube url=”https://youtu.be/dQ0QI-9cCjM” width=”600″ height=”400″ responsive=”yes” autoplay=”no” mute=”no”]

Saatva vs Purple: Which is Better for You?

You may find that one of these mattress types from these various mattress brands is better suited to your body type, sleeping position, and preferences. Below, I’ve included some of my favorite products.

Who Should Buy Saatva

  • Because of its edge support foam and coil-on-coil architecture, I believe the Saatva mattress is a superior choice for heavier sleepers.
  • If you’re a stomach sleeper who needs solid support, I’d recommend the Saatva mattress instead.
  • For back sleepers who like a firmer feel on their mattress, I think the Saatva is the best option.

Who Should Buy Purple

  • Both the Purple and the Saatva are good solutions for hot sleepers, in my opinion. Similarly to the Purple’s Hyper-Elastic PolymerTM grid, the Saatva’s coil layers sleep cool and have some good breathability.
  • As a result of our motion transfer test, I like the Purple for couples. There is less chance of a snoozing spouse bothering you on the Purple.

Saatva vs Purple: Similarities and Differences

Purple and Saatva have distinct selling points, however there are significant similarities between the two products. The materials used in the construction of these mattresses are vastly varied, and as a result, the firmness and comfort of each will be drastically different. Check out our Purple mattress review and Saatva review if you’d want to learn more about each of these mattresses.

Main Similarities 

  • Both of these mattresses are suitable for back sleepers, in my opinion. Back sleepers, on the other hand, will like the firmer feel of the Saatva.
  • Both of these mattresses are bouncy, in my opinion. There’s a lot of springiness going on with these mattresses, even if it’s achieved in various ways. Both are terrific options for those who want to sleep on their backs and stomachs.
  • It’s possible that one of these mattresses will be better suited to your sleeping habits than the other. The Saatva and the Purple, on the other hand, feel fantastic to the touch, a testament to the high quality of the materials used in their construction.

Main Differences 

  • There are coils on each other in the Saatva innerspring mattress. For pressure alleviation, the Purple incorporates a unique Hyper-Elastic PolymerTM grid and layers of foam.
  • The Purple is cheaper than the Saatva.
  • The Purple is more effective than the Saatva at dampening movement.
  • Compared to the Purple, the Saatva mattress is a superior choice for side sleepers in the Plush Soft firmness level.”
  • Mattresses from Purple and Saatva ship compressed, but those from Purple and Saatva don’t.

Sizing and Weight Options

The dimensions and weight of a mattress have a significant impact on a variety of its properties.

Couples often choose larger mattress sizes so that each person has a little more room to spread out. Motion transmission may also be reduced by having more space between you and your companion as you sleep. Mattresses of smaller sizes have obvious advantages, such as being easier to store, costing less, and requiring less effort when rearranging the room.

Additionally, the mattress’s height can influence its performance. Thick comfort and support layers keep larger persons from sinking too deeply, making higher mattresses more comfortable for those with wider hips and shoulders. Low-profile mattresses are less expensive and may be better suited to spaces with limited headroom, such as bunk beds. When it comes to getting in and out of bed, some people like a higher mattress, while others prefer a lower one.

It’s also possible that the mattress’s weight should be taken into consideration. If you’re looking for a mattress that’s easy to unpack and rotate, a lighter model may be a better option.

Saatva

Saatva Classic

  • Height: 11.5″, 14.5″
  • Size Options: Twin, Twin XL, Full, Queen, King, Split King, California King, Split California King

Saatva HD

  • Height: 15.5″
  • Size Options: Twin, Twin XL, Full, Queen, King, California King, Split King

Saatva Youth

  • Height: 10″
  • Size Options: Twin, Twin XL, Full

Saatva Latex Hybrid

  • Height: 12″
  • Size Options: Twin, Twin XL, Full, Queen, King, California King, Split King

Purple

Purple Mattress

  • Height: 9.5″
  • Size Options: Twin, Twin XL, Full, Queen, King, Split King, California King

Purple Hybrid

  • Height: 11″
  • Size Options: Twin XL, Full, Queen, King, Split King, California King

Purple Hybrid Premier

  • Height: 12″, 13″
  • Size Options: Twin XL, Full, Queen, King, Split King, California King

Purple Kid Mattress

  • Height: 7″
  • Size Options: Twin

The regular mattress sizes for the Saatva Classic, Saatva HD, Saatva Latex Hybrid, and Purple Mattress are all available. For those with adjustable mattresses, the Saatva Classic is also available in split king and split California king sizes. Split king sizes are also offered for the Saatva HD and Saatva Latex Hybrid. It is not possible to purchase a Saatva Youth or Purple Hybrid Premier in a twin or a California king size.

The Purple Mattress is the thinnest mattress made by either manufacturer at 9.5 inches. The Saatva HD is the thickest, at 15.5 inches thick. Purple mattresses weigh more than Saatva mattresses, despite the fact that Saatva mattresses are normally thicker.

Three firmness and two thickness options are available for the Saatva Classic mattress. Both companies offer a strong assortment of models, and the buyer’s wants and tastes will determine which firm has the upper hand.

Construction and Materials Comparison

A mattress’s performance and durability are directly related to the materials used to make it. Polyfoam, memory foam, latex, and coils are the most prevalent materials found in most models.

Contouring, breathability and affordability are all reasons polyfoam is popular. If the pressure is lifted soon, it may also be simpler to move around on because of this. Low-density polyfoam mattresses can degrade more quickly than some other mattress materials, even if they are made of high-density polyfoam.

Memory foam is noted for its ability to alleviate pressure. Constant heat buildup and poor responsiveness to pressure fluctuations are two potential downsides of this product. Because of these specific properties, many memory foam mattresses can keep the sleep surface cool and comfy.

Latex is a popular choice for its combination of contouring, bounce, breathability, and durability, despite its higher price tag. Customers who seek a more eco-friendly solution may also find natural latex appealing.

It is common to find coils in the mattress’s foundation or transition layer, but some models also include them in their comfort or support layers. Coil layers tend to be breathable because the springs allow air to circulate between them. Additionally, they tend to provide the bed with additional edge support and a little bounce. However, if the coils are not individually pocketed, the bounce may contribute to motion transfer.

Saatva

Saatva Classic

This is Saatva’s most popular innerspring mattress. The mattress is encased in a knit organic cotton cover that allows for air circulation. Soft polyfoam, fiber fill, and Dacron are all incorporated into the cover’s quilting. The result is a plush Euro-top that adds comfort to the bed’s surface.

A.625-inch layer of polyfoam and a.375-inch memory foam lumbar pad are found beneath the quilted cover. To help with spinal alignment, these layers reduce sinkage toward the middle of the bed, while also shaping and providing pressure relief.

The responsiveness and airflow of the bed are further enhanced by a 4-inch transition layer of pocketed springs. In order to keep the vibrations from spreading, each coil is enclosed. The 11.5-inch mattress has a 4-inch core of hourglass coils, while the 14.5-inch model has a 7-inch core. Additionally, the Saatva Classic’s bounce and airflow are enhanced by this spring system. A.5-inch loft pad and a.875-inch fiber pad make up the foundation. The mattress’s edges are protected by a foam encasement that wraps around the circumference.

Saatva HD

Saatva HD is a luxury hybrid vehicle designed for those who are taller than average. The mattress surface is further cushioned by an organic cotton quilted cover. To keep the polyfoam quilting material in place, this cover is hand-tufted.

To alleviate pressure spots and redistribute the sleeper’s weight, two comfort layers are used. The initial layer of Talalay latex is 1.5 inches thick and offers a buoyant sensation. In order to improve spinal alignment, this layer is separated into five zones that provide specific support and softness to different parts of the body. Further shaping is provided by a 1.5-inch layer of memory foam. Memory foam with a medium to high density improves the bed’s resilience, conformability, and pressure relief.

Coil cores are less likely to sink into a polyfoam transition layer that is 2 inches thick. Offset coils threaded with helical wire make up the core, which is designed for long-term strength and durability. The coil system provides additional lumbar support, which helps to maintain appropriate spinal alignment. The mattress’s perimeter is reinforced by firm polyfoam rails.

Saatva Latex Hybrid

Newest mattress from Saatva is the Latex Hybrid. It has a Talalay latex comfort layer of 3 inches. Unlike memory foam, this material has a moderate degree of conformability but is also reasonably sensitive and won’t sink into the body quite as much. Small holes in the latex allow it to be vented. This helps keep the mattress cool by allowing air to circulate close to the surface.

Each pocketed coil is individually encapsulated in the support core. The perimeter of the mattress is made up of thicker coils. When individuals sleep towards the edges or get on and off the mattress, this provides additional support and prevents excessive sinkage. Coils that are thinner and more cradling can be discovered in the interior, underneath the sleeping surface.

GOTS, one of the world’s premier certifying bodies for organic textiles, has certified the organic cotton cover of the mattress. Underneath the cover is a GOTS-certified organic wool fire barrier.

Saatva Youth

The Saatva Youth is an innerspring model that can adapt to the changing demands of youngsters as they get older. Flippable, having one side for kids over 3 and the other for those over 8 years old.

The mattress is wrapped in an organic cotton cover that is hypoallergenic. Allows cold air to circulate through the material. In the event of an accident, the mattress has a water-resistant treatment on the cover and a waterproof barrier built into it. A polyfoam comfort layer with five zones on one side of the mattress helps to straighten the spine. Convoluted high-density polyfoam cushions and supports the other side.

Both sides of the mattress are supported by a mattress core made up of Bonnell coils. With polyfoam surrounding the coil layer, the bed edges are strengthened.

Purple

Purple Mattress

Purple’s flagship all-foam mattress is the Purple Mattress. Viscose, polyester, and Lycra are used to make its cover. In order to keep the bed cool, this material is permeable and elastic, allowing it to move with the comfort layer.

On the top of the Purple mattress is a 2-inch thick layer of their Purple Grid. A grid-like structure is used to build this super-elastic polymer. There are open air passages for heat to escape as the walls of the grid collapse and bounce back into place around the sleeper. Adding a 3.5-inch polyfoam transition layer between the comfort and support layers prevents sinkage. Polyfoam fills the bed’s core, which is 4 inches thick, to strengthen the mattress’s surface.

Purple Hybrid and Purple Hybrid Premier

They’re both hybrids, and they’re both Purple Hybrid Premiers, but they’re built slightly differently. There is a difference in the thickness of the comfort layer that sets them unique. There is a 2-inch layer of Purple Grid in Purple Hybrid and a 3-inch or 4-inch layer in Purple Hybrid Premier. For those who sleep on their stomachs, this material is able to alleviate pressure while allowing for an extraordinary amount of airflow. The thicker comfort layer of the Hybrid Premier is designed to make the mattress feel lighter.

One inch of polyfoam is used to separate the comfort layer from the coil system in both the Hybrid and Hybrid Premier models. Pocketed coils make up the core, which reduces motion transfer and provides bounce, breathability, and support at the same time. Polyfoam is used as a final layer between the coils and the polyfoam.

A viscose, polyester, and lycra blend is used to make the mattress cover. It’s designed to expand and contract to fit the mattress’s comfort layer while allowing air to flow into the mattress.

Average Customer Ratings

When in doubt about which mattress is best for you, reading customer reviews can be a great help. If you’re looking for a way to get a sense of how a mattress works for real people, reading reviews can help.

Customers should keep in mind that evaluations might be informative, but they must also be taken with a grain of salt. It’s possible that you’ll have a different view of a mattress than other people who have tried it. We recommend focusing on the reviews that give the most detailed comments, as other evaluations may be unclear.

Saatva

[table]
Model Average Rating
Saatva Classic 4.9/5
Saatva HD 4.9/5
Saatva Latex Hybrid
Saatva Youth
[/table]

Purple

[table]
Model Average Rating
Purple Mattress 4.3/5
Purple Hybrid 4.4/5
Purple Hybrid Premier 4.4/5
[/table]

In-Depth Ratings

We’ll take a closer look at some of the most important factors to consider when purchasing a mattress in the following sections. Some features and performance aspects can affect the mattress’s comfort, longevity, and how well a person sleeps on it.

Durability

Durability refers to how long a mattress retains its shape and doesn’t sag, indent, or degrade in the foam. The cost of a more durable mattress may be higher initially, but it may be more cost-effective in the long run. High-quality memory foams, polyfoams, and coils, in addition to latex, can all contribute to a mattress’ long-term durability. Customers who are looking for a good deal or don’t want to go through the hassle of buying a new mattress may place more emphasis on its long-term durability.

Motion Isolation

Motion transfer is a common occurrence for most couples. When one partner moves, vibrations spread to the other side of the bed, causing this to happen. In order to sleep more soundly, people who wake up frequently may benefit from sleeping on a mattress that reduces motion transfer. In motion isolation testing, memory foam and polyfoam mattresses typically do well. Because they have some bounce, latex and pocketed coils can help reduce motion transfer, although foam materials are more effective at absorbing vibrations.

Sex

A sexy sleeping surface is generally preferred by couples. Many couples prefer a mattress with responsive materials, such as latex or coils, because of the importance of bounce in romantic activities. If you’re looking for some traction, close-conforming comfort systems may be right for you. Some couples may also choose versions that have a solid edge and a quiet design, which helps expand the usable area of the bed.

Temperature Neutrality

Those who have a tendency to overheat during the night may prefer a mattress that dissipates heat rather than trapping it. The degree of permeability of a mattress is frequently linked to its ability to cool, as models that allow abundant airflow tend to allow heat to drain more easily. The breathable properties of latex and coils are well-known. Because of its open cell structure, polyfoam tends to be less effective at retaining heat than other materials. Memory foam is the most likely material to retain heat because of its close conformability. Memory foam beds, on the other hand, contain specific elements that help keep the mattress cool.

Pressure Relief

Because some portions of the body exert greater pressure on the mattress than others, this might lead to aches and pains in these places. Mattresses with strong pressure-relieving characteristics are sought out by those who suffer from sharp pressure points. A good way to alleviate pressure is to disperse the weight of the sleeper. Memory foam, polyfoam, and latex mattresses tend to be the best at relieving pressure.

Off-gassing

Mattresses that are less likely to off-gas may be preferable for customers who are sensitive to scents or lack the time or space to properly air out their mattresses. Mattresses, like other new products, might have a manufacturing odor. It is more likely to have a lasting fragrance with models that use synthetic foams and ship compacted. Despite the fact that these odors aren’t deemed dangerous, some people find them unpleasant. If the mattress is kept in a well-ventilated area, the scent of a new mattress will diminish within a few days.

Ease of Movement

If you have mobility concerns or frequently change positions during the night, you may want to look for a mattress that is simple to move on. Mattresses that are more responsive tend to do better in this area since the materials quickly return to their original shape. Slow-responding and close-conforming materials like memory foam might give the “stuck in the bed” impression. Mattresses with a firmer feel tend to be easier to get out of bed because they don’t sink in as much.

Edge Support

People who like to sleep on the edge of the bed, those who frequently sit on the edge, and couples are all likely to prioritize edge support when purchasing a mattress. There are some mattresses that include special reinforcements around the perimeter in order to provide better edge support. Coil-core mattresses are the most likely candidates for this problem. Most sleepers will be able to use versions without reinforced edges, as they are still supportive enough.

Saatva

[table]
Saatva Classic Saatva HD Saatva Latex Hybrid Saatva Youth
Firmness Soft (3), Medium Firm (6), Firm (8) Firm (7) Medium Firm (6) Medium (5), Firm (7)
Durability 4/5 4/5 3/5 3/5
Motion Isolation 3/5 2/5 3/5 3/5
Sex 3/5 4/5 4/5 N/A/5
Sleeps Cool 4/5 5/5 4/5 3/5
Pressure Relief 4/5 3/5 3/5 3/5
Off-Gassing 5/5 4/5 4/5 3/5
Ease of Movement 4/5 4/5 4/5 4/5
Edge Support 4/5 4/5 4/5 3/5
[/table]

Purple

[table]
Purple Mattress Purple Hybrid Purple Hybrid Premier
Firmness Medium Firm (6) Medium Firm (6) Medium (5), Medium Firm (6)
Durability 3/5 3/5 4/5
Motion Isolation 4/5 4/5 4/5
Sex 4/5 4/5 4/5
Sleeps Cool 5/5 5/5 5/5
Pressure Relief 4/5 3/5 4/5
Off-Gassing 3/5 4/5 3/5
Ease of Movement 3/5 5/5 4/5
Edge Support 3/5 4/5 3/5
[/table]

Prices and Sizing

Prices for mattresses begin at around $100 and can quickly reach as much as $3,000. Customers may be perplexed by the wide range of costs. Mattress prices, on the other hand, are mostly determined by the cost of manufacturing.

One of the most important factors is the cost of labor.. Imported mattresses are frequently less expensive than those manufactured in the United States.

The materials used to make a mattress can have a significant impact on its cost. High-quality and technologically advanced materials are more expensive for manufacturers to employ, therefore buyers should expect to pay more for them as well. High-quality materials are more long-lasting, and technologically innovative components often enhance the performance of a mattress.

Saatva

[table]
Saatva Classic Saatva HD Saatva Latex Hybrid Saatva Youth
Twin $887 $1,574 $1,149 $699
Twin XL $1,087 $1,687 $1,274 $799
Full $1,474 $2,074 $1,649 $899
Queen $1,574 $2,674 $1,849
King $1,974 $2,974 $2,249
California King $1,974 $2,974 $2,249
Split King $2,174 $3,374 $2,548
Split California King $2,174
[/table]

Purple

[table]
Purple Mattress Purple Hybrid Purple Hybrid Premier
Twin $599 N/A N/A
Twin XL $849 $1,499 $2,099 or $2,599
Full $1,049 $1,699 $2,299 or $2,799
Queen $1,199 $1,799 $2,399 or $3,099
King $1,499 $2,199 $2,999 or $3,699
California King $1,499 $2,199 $2,999 or $3,699
Split King $1,698 $2,998 $4,198 or $5,198
Split California King
[/table]

Price ranges for mattresses range from a few hundred dollars up to well over three thousand dollars. Customers may find the wide price ranges bewildering. Prices for mattresses, on the other hand, are determined by how much it costs to construct each model.

It is important to consider the cost of labor as one of the most important factors. American-made mattresses and those built with American-made materials are more expensive than their foreign counterparts.

The quality of a mattress’s materials can have a significant impact on its pricing. Quality and technologically advanced materials normally cost the producers more to utilize, thus customers can also expect to spend more for these products. When it comes to mattresses, splurging on better materials and cutting-edge technology can pay dividends because high-quality materials last longer and function better.

Trials, Warranty, and Delivery

Shipping

Saatva

White Glove delivery is included in the price of Saatva mattresses for customers in the contiguous United States. After an order is placed, the company normally manufactures the mattress. Depending on the customer’s location, delivery periods can range from one to two weeks.

Once your mattress is manufactured, tested, and ready for delivery, the delivery crew will set up a four-hour delivery window. On delivery day, the delivery staff will bring in the new mattress, set it up, remove the packaging materials, and remove the old mattress from your home..

Shipping to Alaska and Hawaii is not currently available through the Saatva website but may be possible with the help of an international freight forwarder.

The Saatva website is where you can purchase Saatva mattresses. At the Saatva showroom in New York City, customers can test out the mattresses before making a purchase.

Purple

Within the contiguous United States, Purple mattresses are shipped free of charge. The Purple Mattress is available in Canada, however other variants are not. Only models weighing less than 150 pounds can be shipped to Alaska and Hawaii, and there will be additional charges for this service. Generally speaking, Purple mattresses are shipped from the warehouse within 3 to 5 business days of the purchase being placed, and arrive within 3 to 5 business days.

You’ll receive your order from FedEx in a sealed plastic tube, with the Purple and Purple Hybrid being vacuum-packed, rolled, and wrapped. Having handles on the tube makes it easy for the customer to transport their mattress inside their home.

The Purple Hybrid Premier’s White Glove delivery is free for the contiguous United States. For an extra cost, White Glove delivery is also available for other mattress models. You’ll get new mattress put up and old one hauled away with this service (unless it is unsanitary). It may take a few weeks for White Glove delivery.

On the Purple website, Purple mattresses are available for purchase. At select mattress and furniture retailers across the United States, Purple mattresses can be tested by customers in person, as well.

Sleep Trial

Saatva

In-home trials of Saatva mattresses are available for 180 nights. A $99 transportation fee will be deducted from a customer’s refund if they opt to return their mattress during the trial period and it doesn’t fit their needs. The mattress will be taken from the customer’s residence by Saatva.

Additionally, Saatva customers can exchange their mattress models or firmness levels for a $99 shipping cost. A 180-night sleep trial is also available for the new mattress.

Mattresses that are returned are usually given away.

Purple

Customers who purchase a Purple mattress directly from the firm are given a 100-night sleep trial. A 21-night “break-in” period is included in this experiment. Clean and undamaged mattresses are eligible for a refund. Mattresses returned within the return window are eligible for a full refund of the original purchase price. At no additional price, Purple will remove the mattress from your home.

Purple mattresses can also be exchanged by customers if they aren’t satisfied with them. The original 100-night trial term or a 30-night trial (whichever is longer) will be applied to the replacement mattress when it is purchased.

It is possible to have varied trial and return policies depending on where you purchase a mattress.

Warranty

When a product fails to meet a certain standard, it is covered by a warranty. When you buy a mattress, most firms include at least some warranty coverage at no extra cost.

We advise all mattress purchasers to thoroughly review the warranty policy prior to making a purchase because policies differ greatly in their terms and conditions. If your mattress is defective, you should familiarize yourself with the term of the warranty, the covered defects, the remedies for warranty claims, and the customer’s rights and obligations.

Saatva

It’s possible to get a 12-year warranty on the Saatva Youth, a 15-year warranty on the Saatva Classic and a Latex Hybrid, and a 20-year warranty on the Saatva HD mattress. Defects in materials and workmanship are covered by all of these guarantees. Guarantees on Saatva Classic, Saatva Latex Hybrid and Saatva Youth products include coverage for 1 inch or deeper body imprints, while the Saatva HD warranty extends coverage to 1.5 inch or deeper impressions.

Saatva offers free mattress replacements for the first two years of the warranty period for customers who find a flaw. As long as the mattress remains damaged, Saatva will repair or replace it, and customers will be charged a $99 transportation cost for each trip.

Mattresses that are damaged can be replaced under the “Fairness Replacement Option” offered by Saatva. A new mattress can be purchased at a prorated fee based on the length of time a customer has owned their old one. Charges for transportation are included.

Unless the mattress is utilized on a foundation that is free of abuse and misuse, the warranty is not valid. Additional terms and conditions are in effect.

Purple

If you buy a Purple mattress directly from an authorized vendor, you’ll get a 10-year limited guarantee for typical in-home use for the original owner. In addition, the mattress cover is covered for two years in the event of a fault.

Indents of more than 1 inch and cracks or splits are covered by the warranty. Repair or replacement will be offered in the event that Purple determines that a mattress has a qualifying condition. You might also have to pay for the costs of transport, processing, and inspections.

There are a number of requirements that must be met before a warranty claim can be made. There should be no symptoms of abuse or neglect on the mattress, such as stains, burns, or tears. Additional terms and conditions are in effect.

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